Cloudinary

Current status: Since our last update, we have seen periods of improved provisioning performance while preserving available compute resources and coordinating closely with our third-party cloud provider. Resource availability remains constrained and variable, and provisioning delays or failures may still occur. The provider continues to project improved resource availability in the specified region by the end of October. We will provide another update within 7 days, or sooner if there is a material change. Customer experience: Customers in the specified region may still encounter delays, timeouts, or failures when running Snowpark Container Services workloads, including starting or resuming Notebooks, provisioning or resuming compute pools, and setting up OpenFlow runtimes. Virtual Warehouses: Customers using second generation (Gen2) warehouses may experience delays or intermittent failures when starting or resuming their warehouses, which can extend query run times or delay completion of data pipelines. Warehouses that are already running are generally less affected. ETA: Based on information from our third-party cloud platform provider, we currently expect additional compute resources to become available in the specified region by late October, although the benefit may vary by workload. We'll provide an updated ETA if that timeline changes. Workaround: While we remain focused on reducing provisioning times and building on measures that have already shown improvement, we recommend the following actions, where feasible for affected customers. -Delay migrating warehouse-based Notebooks to SPCS where possible. -For customers experiencing Gen2 warehouse start or resume delays, and where appropriate for their workload, moving the affected warehouse to Gen1 may provide short-term relief. Gen1 warehouses are not affected by this capacity constraint, but Gen1 capacity is limited and performance characteristics may differ. -Contact Snowflake Support for case-by-case assistance with SPCS compute-pool failures. Incident start time: 08:41 UTC August 09, 2026 Preliminary root cause: A third-party cloud platform is experiencing constrained compute capacity in the specified region, limiting the availability of compute resources for Snowpark Container Services and causing delays or failures when provisioning or resuming virtual warehouses.

We are monitoring the ongoing AWS service disruption in the me-central-1 region. Recovery of affected Wiz services is dependent on AWS resource availability in the region, followed by validation and restoration activities on our side. AWS status: https://health.aws.amazon.com/health/status Affected Wiz DC: prod-me1

Our upstream carrier continues to work on the maintenance of the impacted subsea cables. Although immediate impact has subsided, customers may still experience intermittent impact until the repair works are completed - the current estimate points to early October, 2026, subject to change. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN. We will continue to monitor to ensure that the impact has been fully mitigated.

The issue has been identified and a fix is being implemented.

Our engineers have applied a fix, and services have recovered across our app.au.snyk.io environment. If any project imports, tests or monitor runs failed or were blocked earlier, they should now complete as normal when re-run. We are continuing to monitor performance closely and will post here if anything changes.